Services and Scope
VPNRM provides network acceleration and international route subscriptions for cross-border access, covering 110+ countries and 170+ routes, with support for Windows / macOS / iOS / Android / Linux. Available routes and client download links are listed in the user panel.
A subscription provides network connectivity only. It does not include memberships, content licenses, or account eligibility for third-party websites. Users must still follow the rules of any service they access. Regional policies, content catalogs, and account reviews are determined by those websites and are outside VPNRM’s scope.
Accounts and Subscriptions
No email address is required to create an account; a username and password are enough. Users should keep their login credentials and subscription details secure and avoid publicly sharing subscription links. If credentials are exposed or unusual activity is detected, change the password and request assistance through a ticket.
There is no limit on the number of devices that can be online at the same time. This applies to the account holder’s own devices; it does not permit reselling the service, renting out an account, sharing an account with others, or publicly distributing a subscription. Users are responsible for activity through their accounts. Relevant details may be submitted for review when resolving a dispute.
Billing and Refund Terms
Monthly subscriptions: ¥9.9/month includes 60GB, ¥18/month includes 250GB, and ¥28/month includes 500GB. Data resets monthly on the activation date. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Data packages: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They remain valid until used and never expire. Check the billing method and data allowance before choosing. Payments are supported via Alipay / WeChat / USDT.
You may request a full refund for any reason within 30 days of your first payment. To apply, sign in to the user panel, submit a ticket stating that you want a refund, and provide the relevant order details for verification and processing. You do not need to cite a connection issue or provide evidence of a fault.
You can check the processing status in your ticket. The time it takes for funds to arrive depends on the payment provider’s process. If you have questions about an order, data reset, or upgrade record, identify the relevant record in your ticket. Avoid sharing payment receipts or sensitive account information publicly.
Lawful Use
Users are responsible for confirming that their use complies with the laws and regulations applicable in their location. The service must not be used for unlawful purposes, including fraud, violating others’ privacy, distributing illegal content, infringing intellectual property, or accessing another person’s systems without authorization.
Do not use the service to launch network attacks, send spam, maliciously consume resources, or disrupt other users’ connections. Users must verify the legality, authorization status, and eligibility requirements of third-party content themselves. Purchasing a subscription does not authorize unlawful conduct.
Availability and Limits of Liability
Connection performance depends on factors including the local network, carrier links, target website status, and device configuration. Route maintenance, network failures, or changes to third-party policies may cause temporary interruptions, regional changes, or different access results. VPNRM does not guarantee that every target website will always be accessible.
If an issue occurs, check your account status, update your subscription, and try another available route before reporting the issue through a ticket. VPNRM does not control third-party account restrictions, content changes, or service interruptions. These terms do not exclude liability that cannot be excluded under applicable law or affect rights users have under the law.
Account Termination and Changes to These Terms
In cases of unlawful use, resale or account sharing, malicious attacks, or repeated disruption of the service, VPNRM may restrict connections, suspend accounts, or terminate account access based on the risk involved. If you disagree with an action, submit an explanation through a ticket. Account actions do not replace the review of refund requests or statutory rights.
Changes to these terms will be published on this page, along with an updated month of last revision. Significant changes affecting subscriptions or user rights will be announced on the site or in the user panel. Changes will not retroactively cancel refund rights that have already arisen. Users should review any updates and may contact support through a ticket with questions or to discuss next steps if they disagree.
See the Privacy Policy for information about account data handling. For questions about orders or service use, visit user panel support tickets or the Support page.